Terms and Conditions

These terms and conditions explain the main rules for using Lucky Buddha Casino’s website, your player account, its games, promotions, and related services (together, the “platform”). Lucky Buddha Casino is a sweepstakes social casino operated by Windstorm Tech LLC, located in Montgomery, Alabama.

By accessing the platform, registering an account, or using any of the services, you agree to follow these conditions of use. If you do not agree, please do not create an account or use the platform.

Lucky Buddha Casino does not offer real-money gambling. The platform uses a dual-currency system: Gold Coins (for entertainment play) and Sweepstakes Coins (which may be eligible for redemption for prizes when requirements are met). Additional rules may apply to specific features, promotions, and redemptions.

Eligibility - Who Can Use Lucky Buddha Casino

Lucky Buddha Casino is intended for adults only.

To use the platform, you must:

• Be at least 18 years old, or the legal age to participate in sweepstakes-style gaming where you are located (whichever is higher).
• Be physically located in an eligible jurisdiction at the time you access the platform.
• Make sure your use of the platform is lawful where you live and where you are playing.

Access may be restricted in certain locations. At this time, the platform is not available to players located in California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, and Washington. These restrictions can change, and Lucky Buddha Casino may limit or refuse access where it reasonably believes use is not permitted.

Getting Started - Account Registration Basics

To create an account, you agree to provide accurate, complete, and up-to-date information, including details needed to contact you and confirm eligibility. You also agree that:

• Your account must be registered in your own legal name.
• You will not impersonate another person or register using misleading information.
• You will only create and use the number of accounts permitted by Lucky Buddha Casino.
• You will not open an account on behalf of someone else.

If any of your registration details change (such as your email address, phone number, or address), you are responsible for updating your account information promptly.

Verification That Protects Players - Identity Checks and KYC

To help protect players and the platform, Lucky Buddha Casino may request information or documents to verify details such as:

• Your identity and age
• Your address or location
• Your email address or phone number
• Ownership of a payment method used on the platform
• Any other information needed to process a redemption or to meet compliance requirements

Verification may be required before Sweepstakes Coins redemptions can be processed. If requested information is not provided, is incomplete, or cannot be confirmed, account features (including redemptions) may be delayed or restricted until the review is complete.

Your Account, Your Responsibility - Secure Use Rules

Your player account is personal. You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether authorized by you or not.

You may not:

• Share your account with anyone else
• Transfer, sell, or assign your account to another person
• Allow someone to play on your behalf
• Use another player’s account

If you believe your account has been accessed without your permission, you should contact support as soon as possible so the platform can review the activity.

Coins, Gameplay, and Value - Understanding Gold Coins and Sweepstakes Coins

Lucky Buddha Casino uses two types of virtual currency:

Gold Coins (GC) Gold Coins are used for entertainment gameplay only. Gold Coins have no cash value, are not redeemable for prizes, and are not a substitute for money.

Sweepstakes Coins (SC) Sweepstakes Coins may be used to play eligible games and, once requirements are met, may be eligible for redemption for prizes. Sweepstakes Coins are part of a sweepstakes promotional model, and no purchase is necessary to obtain them. Sweepstakes offers are void where prohibited by law.

Sweepstakes Coins and Gold Coins can only be used within the Lucky Buddha Casino platform, subject to these service terms and any applicable promotion-specific rules.

Payments, Redemptions, and Account Balances - What to Expect

Lucky Buddha Casino may offer multiple ways to purchase Gold Coin bundles (which may include promotional Sweepstakes Coins) and to request redemption of eligible Sweepstakes Coins. Available options can vary based on location, verification status, and operational considerations.

Key points to understand:

• Payment methods, processing times, fees, and limits may vary and can change over time.
• Redemption requests may be reviewed before approval, including checks related to identity verification, payment security, and fair-play compliance.
• The platform may apply reasonable checks to help prevent fraud, chargeback abuse, account misuse, or other prohibited activity.
• Gold Coins used for gameplay are not refundable.

If a transaction is flagged for review, processing may take longer than average. When possible, Lucky Buddha Casino will communicate what is needed to complete the review.

Bonus Offers Without Confusion - Promotions and Playthrough

From time to time, Lucky Buddha Casino may offer promotions such as sign-up bonuses, daily login rewards, referral rewards, discounted bundles, or Alternative Method of Entry options. Promotions may be changed, paused, limited, or removed, and availability can vary by location and account status.

Bonuses and promotions may include additional rules, such as:

• Eligibility requirements (including location-based restrictions)
• Time limits to claim, use, or complete requirements
• Game restrictions or contribution limits
• Playthrough requirements before redemption
• Minimum redemption thresholds
• Maximum redemption or conversion rules, where applicable

For example, bonus Sweepstakes Coins may require a one-time (1x) playthrough before they become eligible for redemption, and a minimum Sweepstakes Coins balance may be required to request redemption.

Always review the specific promotion terms shown at the time you opt in or receive an offer. If there is a conflict between a promotion’s specific rules and these platform rules, the promotion’s specific rules will generally control for that promotion.

Games and Features Can Change - Service Access and Availability

Lucky Buddha Casino works to provide a smooth experience, but the platform is provided on an “as is” and “as available” basis. That means:

• Games, features, and promotions may not be available at all times.
• Availability may depend on your device, operating system, browser, internet connection, location, or account status.
• The platform may undergo maintenance, updates, or software changes that affect access or performance.

Lucky Buddha Casino may add, remove, suspend, or limit games, features, or promotions at any time, including due to provider changes, compliance needs, or technical reasons.

Fair Play Matters - Prohibited Behavior and Misuse

Using the platform means playing fairly and using the services for their intended purpose. You agree not to engage in conduct that harms the platform, other players, or the integrity of gameplay.

Prohibited behavior includes:

• Using the platform for unlawful purposes
• Providing false, misleading, or stolen information
• Fraud, collusion, or attempts to exploit promotions in bad faith (including bonus abuse)
• Chargeback abuse or knowingly disputing valid transactions without a legitimate reason
• Attempting to manipulate games, outcomes, or platform systems
• Using bots, scripts, automation tools, or unauthorized software
• Interfering with platform security, testing vulnerabilities without permission, or attempting unauthorized access
• Letting someone else use your account, or using someone else’s account

If you are unsure whether an activity is allowed, it is safer to ask support before proceeding.

When Action Is Necessary - Restrictions, Suspensions, and Account Closures

To keep the platform secure and fair, Lucky Buddha Casino may take reasonable action when it believes these rules have been broken, verification is incomplete, or account activity appears suspicious.

Depending on the situation, actions may include:

• Limiting access to certain features
• Pausing promotions or bonus eligibility
• Freezing a transaction or redemption request for review
• Temporarily suspending an account
• Closing an account where appropriate

Any review will be handled in a way that is intended to be fair and consistent, based on the information available, compliance obligations, and the protection of the platform and its players.

Mistakes Happen - Handling Errors and Technical Issues

From time to time, technical problems or human errors may occur, such as:

• Display issues (including incorrect balances shown on-screen)
• Incorrect bonus awards
• Game interruptions, malfunctions, or disconnected sessions
• System outages or delayed transaction updates

Lucky Buddha Casino reserves the right to correct obvious errors and to address the effects of technical issues in a reasonable way. Where an error materially affects gameplay, promotions, balances, or redemption eligibility, the platform may adjust the affected results to reflect what should have happened without the error.

Responsible Play - Keeping the Experience Healthy

The platform is meant to be entertainment, not a way to make money. If playing stops feeling fun, it is a good idea to take a break.

Lucky Buddha Casino may offer responsible gaming tools or account restrictions to help you manage your play. If you would like help using available tools, contact support, and ask what options are available for your account.

Site Content and Ownership - Intellectual Property Basics

The platform, including its design, branding, logos, text, graphics, software elements, and original content, is owned by Lucky Buddha Casino or used under license from its partners.

You may not copy, reproduce, republish, distribute, display, or commercially exploit platform content without prior written permission, except where allowed by applicable law or where the platform clearly permits it.

Partners Power the Platform - Third-Party Providers and Links

Some parts of the platform may be provided or supported by third parties, including game studios, payment processors, identity verification services, and other technology providers. These services may have their own operational limits, availability constraints, and terms.

Lucky Buddha Casino is not responsible for outages or failures that are outside its reasonable control, including issues caused by third-party service providers. If the platform includes links to third-party websites, those sites are not controlled by Lucky Buddha Casino, and you use them at your own discretion.

Practical Liability Limits - What Lucky Buddha Casino Is (and Is Not) Responsible For

Lucky Buddha Casino aims to operate the platform responsibly, but it cannot accept responsibility for every type of loss or disruption. To the extent permitted by law, Lucky Buddha Casino is not liable for losses or damages arising from:

• Service interruptions, delays, or system downtime
• Device incompatibility, browser issues, or connection problems
• User mistakes, including sending payments or requests with incorrect details
• Third-party failures (such as payment network outages)
• Events outside reasonable control (sometimes called force majeure), including natural disasters, power failures, or widespread internet disruptions
• Misuse of the platform or breaches caused by sharing account credentials

Nothing in these terms limits any rights that cannot be limited under applicable law.

No Promises of Perfect Uptime - “As Available” Service

The platform is provided on an “as is” and “as available” basis. Lucky Buddha Casino does not guarantee that the website, games, or services will be uninterrupted, error-free, or available in all locations, on all devices, or at all times.

Updates Over Time - Changes to These Terms

Lucky Buddha Casino may update these terms from time to time to reflect platform changes, legal requirements, security improvements, or operational updates. The most current version will be posted on the website and will apply from the date it is published, unless a later effective date is stated.

You are encouraged to review these terms periodically. Continued use of the platform after updates are posted means you accept the revised terms.

Other Pages You Should Review - Related Policies

These site terms work alongside other important policies and rules that may apply to your use of the platform. Depending on what you do on the site, you may need to review related pages such as the Privacy Policy, Cookie Policy, Responsible Gaming information, promotion-specific bonus rules, and any published Anti-Money Laundering and Know Your Customer standards where applicable. For platform-specific rules and details, you can also refer to the site’s FAQ via the support section.

Need Help? Here’s How to Contact Support

If you have questions about these service terms, your account, verification, promotions, or redemptions, contact Lucky Buddha Casino through the official support channels. You can also reach the support team by email at “support@luckybuddhascasino.com.”

Using the platform is meant to be straightforward and transparent. These rules exist to set clear expectations, protect players, and support a fair experience for everyone. By continuing to access or use Lucky Buddha Casino, you agree to follow the current version of these terms and the related platform rules.